I've not posted for a while as I've been away on holiday, on what should have been a dream cruise along the Danube. Unfortunately the Danube experienced severe flooding a few days before our trip, yet the tour company told us the holiday would go ahead with only minor changes. This turned out to be totally incorrect - the river was impassable and after several days spent moored in Budapest while the various people in charge argued about what to do, we were sent home five days early, having not really had any holiday at all.
I'll be writing more about the trip later, once I've caught up with all the phone calls and emails that I now need to send to the company!
Jane
6 comments:
Sorry to hear that, Jane. I can imagine it was very stressful
Oh Jane how terrible,they should have cancelled and rebooked you all.Its not fair when they do this,often profit before people.Hope they care for you and others, if not I for one would like a name so I can avoid.
I'm giving them chance to sort things put before I name any names, after all the floods were exceptional circumstances and they may not have had backup plans. But if they don't make amends, I will name them, likewise if they do things very well and deserve public praise!
Well your comments were more moderate than Mark`s sad lets hope you get a full refund plus a free holiday.
How unlucky - hopefully they'll give you a whole new cruise free. Cheers
HI Jane - so sorry to hear about your holiday...when you want a bit of retail therapy you need to email Zoe over at Craft Room (zoechaos@btopenworld.com) so she can sort out claiming your Stamp Addicts voucher - I forgot to put that in the winners post..Esther xx
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